Idea Request

Here are some ideas to improve the functionality of the online booking portal. Being able to remove the option to book with next available practitioner - this is not suitable for our practice. Restricting online bookings to existing clients only for certain practitioners. Restricting the same client from booking with 2 different practitioners. Restricting some practitioners to accept certain appointment types only on certain days (e.g. Telehealth only). Processing payment or deposit at time of booking - with the option to have different invoice amounts depending on the practitioner and time of appointment. Reducing the amount of duplicate files that are created each time a client mistypes their name or date of birth.

Can client details be saved for online booking so they don't have to re-enter their date of birth, etc, every time?

We have several practitioners who are closed to new clients, but would like existing clients to be able to book online with them. Unfortunately, this is not an option at the moment - it is all or nothing. It would be very helpful to have the option of opening a psychologist to online bookings with existing clients only through the client portal. The Three Seas Psychology Group - Kimberly Daniels

Can coreplus prioritise a function that allows future clients to utilise online payment system.

Coreplus practices should be have the functionality to optionally enable online payments for bookings made via the client portal with options for partial payment, full payment etc.

I want my existing clients to be able to rebook into empty spots, but not new clients. I would like to provide some "new client" spots and some "existing client only" spots through the online booking portal.

We need more lines to enter details to get more information from clients as part of the online booking process. Particularly for us around finding out what location their referral has come from. Please is this possible?

As a coreplus customer with access to Client Portal I want the ability to support client appointment rescheduling So that it reduces the client's need to contact my admin team.

Our intro on the portal needs some bullet point instructions for what appointment type to select and to download forms. The main heading area needs to be able to be formatted in font and spacing to read these instructions clearly. Its a mess of text at the moment and not a good first impression at the point of sale. let me know if you can enable this. Thanks

Is it possible to have the option to be able to set reminders per site rather than per clinician so all reminders will be visible to all on the dashboard