When submitting patient claims for Medicare, it is currently possible (and too easy) to accidentally submit claims on unpaid invoices. When payment is processed before the Medicare claim, things work as intended. When the claim is accidentally submitted first, Medicare defaults to an extremely inconvenient and archaic process where it sends a paper cheque for the service provider TO THE CLIENT. This is surely never a desired default use case for the claiming feature. We suggest that Medicare patient claims be disabled by default on unpaid invoices.

This feature is potentially high-impact in terms of inconvenience and lost time. If Coreplus is not interested in offering this feature, then we would be interested in discussing the possibility of obtaining API access to have our own developer incorporate this functionality.